Trust & Safety
Clear service boundaries, responsible information handling, and a practical approach to protecting the trust of practices and communities.
What We Do Today
Salix Compass is an independent Washington-based 501(c)(3) nonprofit. Our current service focus is paid in-office dispensing readiness assessments for independent physician and specialty practices, beginning in Washington.
Assessments help practices evaluate operational requirements, identify barriers, and consider next steps. Any implementation support is scoped separately and depends on the practice’s circumstances and applicable requirements.
We provide public informational resources but are not currently accepting individual patient assistance requests. Weaver Crest is not part of our current public service offering.
Please Do Not Submit Patient Information
Business inquiries only
Do not send medical records, patient names, dates of birth, insurance identifiers, prescriptions, or other identifiable health information through website forms or general email.
Our public contact channels are intended for professional inquiries and general organizational communication, not clinical intake or patient-record exchange.
If an engagement requires additional information, we will agree on the information needed and the appropriate transfer process before requesting it.
Information Used in Assessments
Readiness assessments begin with practice-level information, such as staffing, existing workflows, operational goals, and dispensing capabilities. Patient-level records are not part of the public assessment request process.
Practices should not assume that removing names alone makes a document suitable to share. Before providing reports, screenshots, or examples, confirm the information requirements with Salix Compass.
Our Information-Handling Commitments
- Collect with a purpose: Request information relevant to the inquiry or agreed engagement.
- Limit access and use: Limit access to people who need the information for their responsibilities and use it for the agreed purpose.
- Do not sell health information: We do not sell patient information or consumer health data.
- Protect practice materials: Do not publish identifiable practice information or confidential engagement materials without authorization.
- Be clear about limitations: Distinguish current services and verified capabilities from future development plans.
Before Any Patient-Data Engagement
An assessment request does not authorize patient-data access. Before beginning work that involves patient information, we will review the proposed data flows, our role, applicable requirements, and the safeguards needed for that engagement.
This review includes any required agreements, including a Business Associate Agreement where applicable, appropriate access restrictions, approved systems, workforce procedures, and incident-response responsibilities.
This page is not a certification of HIPAA compliance or a guarantee that a particular system or proposed workflow is suitable for patient information.
Professional and Clinical Boundaries
Salix Compass provides non-clinical administrative and operational support. We do not provide medical care, prescribe medication, or replace a practice’s clinical, legal, pharmacy, or compliance advisers.
A readiness assessment does not authorize dispensing or guarantee licensing, payer participation, reimbursement, accreditation, profitability, or implementation approval.
Privacy Information and Concerns
Review our Privacy Policy and Consumer Health Data Privacy Policy for applicable information about data practices and privacy requests.
For privacy questions or to report a potential security concern, contact hello@salixcompass.org. Describe the concern without including patient information, passwords, or other sensitive records.
If you believe patient information was sent accidentally, notify us without resending the information.